{"id":17177,"date":"2026-10-19T14:40:09","date_gmt":"2026-10-19T12:40:09","guid":{"rendered":"https:\/\/opter.com\/?p=17177"},"modified":"2026-10-19T14:40:10","modified_gmt":"2026-10-19T12:40:10","slug":"security-notice-search-by-order-number-in-track-and-trace-has-been-turned-off","status":"publish","type":"post","link":"https:\/\/opter.com\/en\/security-notice-search-by-order-number-in-track-and-trace-has-been-turned-off\/","title":{"rendered":"Security notice: Search by order number in Track and Trace has been turned off"},"content":{"rendered":"<p>The tracking website (Track &#038; Trace) can be set up to allow searching by order number. Because order numbers are sequential, someone can search for order 1, then order 2, and so on. This lets them collect information about shipments that are not theirs. We have learned that this has been exploited. The risk is especially high if the tracking website is set to show a lot of information about each order.    <\/p>\n<p>Before publishing this notice, we turned off search by order number on the tracking website for all customers we were able to reach. Please check that it is turned off in your system. We recommend that you keep it turned off. To find the setting: <\/p>\n<p>1. In the main menu, select Settings > Internet > Internet order settings&#8230;<br \/>\n2. Select one of the internet order settings used for your customers. Use the names as a guide.<br \/>\n3. Open the Track &#038; Trace tab.<br \/>\n4. Under Search options, find Search by order number. We recommend leaving it unselected. If you still want to turn the search on, select it.   <\/p>\n<p>Repeat steps 2\u20134 for each internet order setting used for customers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The tracking website (Track &#038; Trace) can be set&hellip;<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[66],"tags":[],"class_list":["post-17177","post","type-post","status-publish","format-standard","hentry","category-start_news"],"acf":[],"_links":{"self":[{"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/posts\/17177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/comments?post=17177"}],"version-history":[{"count":2,"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/posts\/17177\/revisions"}],"predecessor-version":[{"id":17186,"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/posts\/17177\/revisions\/17186"}],"wp:attachment":[{"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/media?parent=17177"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/categories?post=17177"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/opter.com\/en\/wp-json\/wp\/v2\/tags?post=17177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}