Kaubaekspress OÜ

As one of Estonia’s oldest freight forwarders, Kaubaekspress OÜ has been providing reliable logistics services since 1993. With four terminals around the country, 37 employees and a fleet of over 70 vehicles, the company is a key domestic transport operator.

“To meet our clients’ diverse and ever-growing needs, we spent a long time looking for a TMS that was innovative, sustainable, and flexible. When we found Opter, we knew it was the right choice.”

Teele Saar, Head of Development at Kaubaekspress, shares how the company transitioned from juggling multiple software tools and Excel sheets to managing everything — from customer data and pricing to orders and invoices — in a single system. And since Opter is cloud-based, the team has full access, regardless of location or work situation.

“Opter gives us a clear overview of everything happening in the company and helps us reduce labor costs. At the same time, our customers appreciate being able to track and manage their deliveries quickly and easily via the customer portal.”

Looking ahead, Kaubaekspress will focus on further digitalisation in order to make its operations and range of services even more efficient.

Integrations with clients, partners, WMS, and accounting systems are already in place. The next step is connecting to the eFTI platform to enable eCMR solutions. “Innovation is the future, and we trust that Opter will continue to support us on this journey,” says Teele Saar about the road ahead.

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