Örebro Flyttningsbyrå AB
“Opter is forward-thinking and listens to its users.”
Örebro Flyttningsbyrå has been a reliable partner for household and office removals for many years. Founded in 1980, the business has grown and adapted to market needs over time. Just over ten years ago, the company expanded its activities to include part loads, which is now one of its most important business areas.
The company’s Transport Manager Robin Classon has been involved in the development journey. He joined the business as a removal man in 2010 and, after a few excursions to other places, is now back to manage both dispatch and sales activities. With a modern, environmentally-certified fleet of almost 50 vehicles and around 60 employees, the removals agency is well equipped to handle all types of transport.
“Customer requirements are increasing every year, and Opter helps us remain a leader. It is invaluable to be able to document our environmental impact while also delivering real-time tracking,” says Robin Classon.
For Robin and his colleagues, Opter has quickly become an important partner in their everyday work. The system has not only simplified the internal administration of invoicing and receipts, but is also appreciated by customers, who can easily follow their bookings – from start to finish. Features such as Track & Trace and the customer portal provide both transparency and efficiency.
“If you want a flexible system that is not excessively rigid, Opter really is the way to go. It stands out due to it being both simple and also powerful. I have worked with various TMS systems before, and no matter which one you have at the moment, the transition to Opter is both smooth and easy,” concludes Robin.
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